If you receive an email from Verisart or directly from a merchant store with the subject line: 'You’ve received a certificate for [Creator's name]', confirm ownership using the same email you received the certificate email.
Click on 'Confirm Ownership' and 'Get a free collector account'
Sign up for a free account or log in if you already have a Verisart account
Or by creating a Verisart account:
Create a free Verisart account through https://verisart.com/signup
Ensure that you create your Verisart account with the same email address used to purchase the NFTs or physical products
If you can't see the certificate on your dashboard, see Transferred certificate not received