Certificates of Authenticity cannot be created unless you pass ID verification.
We securely verify your identity with an ID check using a government ID, passport, driving license, etc. We use a third-party verification provider and you can check which countries and ID documents are supported here.
Why do we verify identities?
We verify identities to ensure only the creators or their authorized representatives can generate Certificates of Authenticity.
Individual identity verification
If you are a creator, follow these steps to verify your identity:
Navigate to your Settings
Login into your Verisart account
Click 'Settings'
2. Add Yourself as the Creator
In the 'Account' section, click 'Add Creator'
3. Complete the Creator Form
Click 'Add New' and fill in your details
This information will appear on your certificates
4. Verify Your Identity
Scan the QR code with your mobile device
Use your phone to complete ID verification using a government-issued ID
This process is secure, and your information will remain confidential
This information is completely confidential and will not be shared or accessible publicly
You have successfully verified your identity when you see a green tick next to 'Verify your identity'
5. Upload Your Artist Signature
This will appear publicly on all your certificates
Hit 'Save' to finalize!
Alternatively, you can also verify your identity when you create a certificate.
Under 'Who is the creator?', select 'Me. This is my own work.'
Under 'Creator name' select 'Add new'
You will then be asked to verify your identity using a government-issued form of ID.
Scan the QR code on your phone
Follow the instructions (you will need your ID for this step)
Business identity verification
If you are a business, you'll need to verify your identity and business details the first time you add an artist you represent.
Select 'A creator I legally represent'
You will be asked to verify your identity by providing the following:
Identity verification from an owner or senior manager using a government-issued form of ID.
Business details including your business name, website, social media and VAT or incorporation number
The Verisart team will review the details you submit and approve your account. This process normally takes a few hours but may take up to 2 business days during busy times.
Even if your details need to be reviewed, you can still add creators and request authorizations.
We'll send out the authorization requests automatically when your account is approved
Issues with identity verification?
If you're having trouble verifying your identity, your country or ID may not be supported.
You can still 'Add Creator' but your certificate will show as 'Not Verified' under the verification section until the ID has been approved.
Contact us at support@verisart.com or use the chat in the lower right-hand corner for further help.