Our identity verification feature is one of our criteria for creating Certificates of Authenticity.

We use an external provider to securely verify your document. This can be a passport, driving license, etc. Check the provider's website to see which countries and ID documents are supported: https://vouched.id/global-id-coverage/

Why do we need to verify your identity?

  • We take the protection of creators and their identity very seriously

  • We verify your identity to ensure only creators themselves or their representatives are allowed to create Certificates of Authenticity

Verifying your identity in the 'Create certificate' form

You need to verify your identity directly in the 'Create certificate' form when you add yourself as a creator.

  • Under 'Who is the creator?', select 'Me. This is my own work.'

  • Under 'Creator name' select 'Add new'

You will then be asked to verify your identity.

  • Scan the QR code on your phone

  • Follow the instructions (you will need your government ID for this step)

Why is the identity verification not working?

If you are having trouble verifying your identity, this may be because your country or ID is not supported.

If your country or ID is not supported, you can still proceed with the 'Add Creator' request. A member of our team will be in touch to help you complete this process.

If you need help, contact us at support@verisart.com or message us using the chat in the lower right-hand corner.

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